Common Carpet & Flooring Shopping Questions

Shopping for a new carpet can seem like a very daunting task, however with the right guidance and advice it can be a deeply rewarding experience. Choosing the right flooring for you is key to ensuring that your home not only has fantastic style, but also offers comfort and durability.
Paul and John from Cousins Furniture’ Shrewsbury showroom have worked in the flooring industry for the past 30 and 17 years respectively.
We’ve asked them for their advice to customers on the following common shopping questions:
1. Which carpet should I choose?

Choosing the right carpet or flooring for your home will depend on many factors. You will need to consider which room you are looking to floor or carpet, and how it will suit your everyday lifestyle and needs. Think about who will be using it, and which out of the following is your main priority – price, luxury or durability.
Our knowledgeable and friendly flooring experts will carefully walk through all of your questions, and also guide you towards choosing the most suitable option based on their own experience.
They will start by asking you about the area of the room you need to cover, as well as the type of tread you will need.
To someone who does not work in the flooring industry this can seem like quite a complex question, but the general rule is the higher the ounce/weight of carpet per square metre, the more durable the carpet will be.
As a quick guide, a 30oz carpet would be more suitable for bedrooms or lightly used areas. A 40-60oz carpet will be much better to use in areas with heavier footfall, such as the hallway and living room.
If price is one of your biggest factors when choosing your new carpet, then you’ll need to invest in good quality underlay. Using the correct underlay will help to improve the comfort as well as the longevity of your carpet. Because of its return value, its best to save money on the carpet and spend more on the underlay.
For a more in-depth guide, you can read our ‘carpet or hard flooring’ blog here


2. Do you offer free fitting?
Cousins Furniture offers free planning and estimates, as well as free standard underlay on all carpets. There is a cost for fitting, however you are paying for a white glove delivery and fitting service from a member of the prestigious Flooring One group.
3. What is the fitting time?
The fitting time will depend on each manufacturer as well as the ease or complexity of your order.
If you are also ordering a sofa or bedroom furniture then the new flooring will need to be fitted first before the furniture. Cousins are more than happy to store your flooring or furniture for up to 8 weeks for free of charge to help accommodate with this.
4. What if I find it cheaper elsewhere?

We pride ourselves on offering a wide selection of carpets, hard flooring, laminates, LVT (luxury vinyl tiles), wooden floors, vinyls and rugs all at the most competitive prices. As a local family business, we are passionate about looking after our customers with a personal service as well as supporting local flooring companies.
Cousins also offer a price match promise for complete peace of mind. So it’s always best to call us back directly to discuss your quote with us to see what we can offer.

The best way of selecting the most suitable carpet or flooring for you is to visit one of our stores where we have large swatch displays, where you can feel the quality yourself. Explore the choice, quality and value that Cousins has to offer and be advised by one of our friendly and knowledgeable flooring experts.
Visit one of our stores or speak with us on live chat today.



