Help and FAQs

To apply for online finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more. Unfortunately, we are...

For interest bearing credit finance agreements your monthly repayments will begin one month after your purchase has been delivered. For countdown product agreements monthly repayments will start after your deferral period (3 months) ends.

No. There are no arrangement fees or hidden extras.

Applying for online finance couldn't be easier or more convenient. When you buy online from Cousins Furniture Stores Limited trading as Cousins Furniture Stores Limited have the choice of applying for finance by adding your purchase to the shopping basket...

Within minutes of your application being approved, you will be presented with the options to either e-sign or print and return your finance agreement. If you choose to e-sign your agreement, a PDF of your agreement will be displayed on screen. You ...

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on ...

In addition to credit scoring, Mitsubishi HC Capital UK PLC also takes into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though Mitsubishi...

Some of the information is public information, for example electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding...

You should send a cheque for £2.00 made payable to the relevant credit reference agency, together with details of all addresses at which you have lived over the last 6 years: Experian Limited, Customer Support Centre, PO Box 9000, Nottingham, NG80...

Yes. We acknowledge that circumstances change and just because a previous application has been refused, it does not mean that a further request will automatically be turned down. We do suggest however, that you leave at least 6 months between applications...

A classic British sofa with deep buttoned upholstery and rolled arms.

Traditional Chesterfield sofas are often crafted with high-quality leather, but modern Chesterfield sofas can also feature fabric upholstery. For durability and longevity, the frame is usually made of hardwood.

Yes, they combine style with great support. Choose between, foam, fully tufted or pocket sprung seats.

We recommend professionally cleaning your Chesterfield sofa. Expert upholstery cleaners will give your Chesterfield sofa the love it needs. How to clean your Chesterfield settee will depend on the type of upholstery. For leather Chesterfields, you should regularly dust with a soft white cloth (ideally once per week). You shouldn’t use a cloth with any traces of polish, solvent or detergent on it. For a fabric Chesterfield sofa, you should carefully vacuum fabric upholstery at least once per week. Accumulated dirt will accelerate wear, dull colours and cause fading.

While the classic design is popular, Chesterfield sofas come in various styles, including modern and contemporary adaptations. You can find them in different colours, materials, and sizes to suit diverse interior preferences.

Chesterfield sofas come in various sizes to accommodate different spaces. Common dimensions include lengths ranging from 72 to 100 inches, with varying depths and heights. It's important to measure your space to choose the right size.

Yes, Chesterfield sofas are versatile and can complement a range of interior styles. While they are often associated with traditional or classic decor, they can be seamlessly integrated into modern or eclectic settings, adding a touch of sophistication.

The price of a Chesterfield sofa can vary widely based on factors such as the quality of materials, craftsmanship, and brand. We offer a range of Chesterfields, to not only suit your style, but also your budget.

Yes! With our Cousins bespoke range you can have your Chesterfield sofa tailor-made to suit your preferences. So, whether you want a grey leather Chesterfield sofa or a Chesterfield recliner sofa, our expert team will craft it to suit your taste.

Quite often, this is possible, please email us or call us during office hours on 0845 901 4000

Firstly, think about the durability of the fabric. Opt for materials like chenille or microfibre, as they are known for their long-lasting nature. Then consider the level of comfort you desire. Fabrics like velvet or chenille offer a plush and cosy feel, perfect for lounging. Additionally, think about the aesthetic appeal of the fabric. Look for colours and patterns that complement your existing decor and personal style.

Cleaning and maintaining a fabric sofa are essential to prolong its lifespan and keep it looking fresh. We always recommend using a professional furniture cleaner for cleaning upholstery, but for your day-to-day maintenance, there are a couple of things you can do. Vacuum the sofa regularly using a soft brush attachment to remove loose dirt and debris. To maintain the sofa's shape, fluff and rotate the cushions regularly.

When it comes to removing stains from furniture, we advise consulting a professional upholstery cleaner for assistance. With our care package, your sofa will be covered for even the small stains.

Yes, you can try to remove pet hairs with a lint roller or adhesive tape. Roll the lint roller over the sofa or press the adhesive side of the tape onto the fabric, then peel it off, taking the pet hair with it.

When measuring a fabric sofa for fitting into your living room, it’s important to consider both the width and depth of the sofa. Start by measuring the width of the area where you plan to place the settee. This can be done by measuring the distance between the walls or any existing furniture that will be adjacent to the sofa. Next, measure the depth of the space by determining how far out from the wall you want the sofa to extend. To ensure a comfortable fit, it is recommended to leave at least 18 inches of clearance between the back of the sofa and any other furniture or walls. Additionally, take note of any doorways or narrow hallways that may require special consideration when choosing a sofa size.

Styling a fabric sofa with different home decor themes can be exciting. Whether you're aiming for a modern, rustic, or eclectic look, there are several key elements to consider. In a modern theme, opt for a sleek and minimalistic fabric sofa in neutral tones such as grey or white. Pair it with bold and geometric patterned scatter cushions to add visual interest. For a rustic theme, choose a fabric sofa with earthy tones like brown or beige and adorn it with cosy blankets and textured cushions in warm colours.

Fabric sofas are incredibly versatile in terms of design options, allowing individuals to choose from a wide range of colours, patterns, and textures to suit their personal style and home decor. Additionally, fabric sofas provide exceptional comfort ...

The most popular and durable option is microfibre, which is known for its stain resistance and easy maintenance. Another common choice is linen, a natural fabric that offers a soft and breathable feel. For those seeking a luxurious touch, velvet is a popular option due to its smooth texture and elegant appearance. Each type of fabric has its own unique characteristics, allowing individuals to choose the one that best suits their personal preferences and lifestyle.

Firstly, you should pay attention to the type of leather used. Full-grain leather is the highest quality and most durable option, as it retains the natural texture and markings of the hide. Top-grain leather is also a good choice, as it is slightly more affordable while still offering excellent durability.

Caring for a leather sofa is essential to maintaining its longevity and appearance. To start, regularly dust the sofa using a soft, dry cloth or vacuum with a brush attachment to remove any loose dirt or debris. Next, wipe the surface with a damp cloth to remove any stains or spills, being careful not to saturate the leather. For deeper cleaning, mix a mild soap with warm water and gently scrub the affected area using a soft-bristle brush. Rinse with clean water and pat dry with a towel. To prevent cracking and fading, it's important to keep the sofa away from direct sunlight and heat sources. Additionally, applying a leather conditioner every six months will help keep the leather supple and nourished.

Styling a leather sofa in a living room can be a fun and creative process. To enhance the elegance of the leather, consider pairing it with soft, textured fabrics such as velvet or faux fur. Add throw pillows in complementary colours to create visual interest and provide extra comfort. Incorporating natural elements like plants or wooden accents can help balance the sleekness of the leather and bring warmth to the space. Additionally, choosing a coffee table with metal or glass accents can add a modern touch that complements the timeless appeal of a leather sofa. By combining these elements, you can create a stylish and inviting living room that showcases the beauty of your leather sofa.

Leather sofas are known for their durability and longevity. The high-quality leather used in their construction ensures that they can withstand daily wear and tear, making them an excellent investment for long-term use. Additionally, leather sofas are easy to clean and maintain, as any spills or stains can be easily wiped away with a damp cloth. They also offer a luxurious and sophisticated aesthetic, adding a touch of elegance to any living space.

When it comes to leather sofas, there is a wide range of common styles and designs available to suit various tastes and preferences. Some popular options include the classic Chesterfield style, known for its deep button-tufted upholstery and rolled arms, which add a touch of elegance to any living space. Another common style is modern contemporary design, featuring sleek lines and minimalistic aesthetics, perfect for those who prefer a more streamlined look.

A 2-seater sofa is a compact piece of furniture designed to seat two people comfortably. It typically has a smaller footprint than larger sofas and is suitable for smaller living spaces.

The dimensions of a standard 2 seater sofa can vary, but it generally ranges from 48 to 72 inches in width, with a depth of around 30 to 36 inches.

2 seater settees come in various styles, including traditional, modern, contemporary, and mid-century modern. Whether you’re looking for a cream 2 seater sofa or a grey 2 seater sofa, we have a range of settees to choose from.

Yes, 2 seater sofas are ideal for small living rooms or apartments where space is limited. Their compact size allows for more flexibility to arrange your furniture while providing comfortable seating for two.

Depending on the size of the room and the seating needs, a 2 seater sofa can serve as a primary seating option in smaller spaces or be combined with other furniture pieces in larger rooms. For larger living room spaces, 2 seater sofas are usually paired with 3 seater settees too.

Cousins offer a wide selection of upholstery options for 2 seater sofas. This includes 2 seater leather sofas and 2 seater fabric sofas. There are numerous upholstery options available, including leather, fabric, microfiber, chenille, wool and more. The choice of upholstery depends on personal preferences, durability requirements, and maintenance considerations.

Yes, some 2 seater sofas come with reclining features, allowing one or both seats to recline for added comfort. This is a popular option for those seeking a more relaxed seating experience. We offer both power and manual recliner two seater sofa options.

Accessories like throw pillows, blankets, and small coffee tables can complement a 2 seater sofa, adding both style and functionality to the seating arrangement. Floor rugs and side tables can also enhance the overall aesthetic of the space.

Yes, one of the advantages of snuggler sofas is their compact size, making them suitable for smaller living rooms, bedrooms, or cosy corners. So, if you’re looking for a small snuggle chair, a snuggler couch is a great option.

While dimensions can vary, a standard 3-seater sofa is typically around 180-240 centimetres in width, providing ample seating space for three adults.

Yes, 3 seater sofas come in a variety of styles, including contemporary, traditional, and modern designs. They can feature different armrest styles, upholstery options, and leg designs to suit various preferences.

Upholstery options for 3-seater sofas include fabric, leather, or a combination of both. The choice of material on your sofa can impact the sofa's appearance, comfort, and durability.

Yes, some 3 seater sofas come with additional features such as reclining mechanisms, built-in storage, or convertible options. These features add versatility and functionality to the sofa.

With Cousins Bespoke, you can have your 3 seater sofa tailored to suit your needs and taste. Whether your looking for something retro or modern, Cousins can design a 3 seater sofa to suit your style.

How you care for your sofa will depend on the material it’s upholstered in. For leather 3 seater sofas, regular dusting using a soft white cloth will help maintain its good looks. For fabric 3 seaters, you should carefully vacuum clean the upholstery at least once per week. If the dust accumulates, it can cause the fabric to fade and become dull.

Yes, 3 seater sofas can be a practical choice for smaller living rooms. However, it's essential to consider the overall dimensions of the sofa and the available space in your room.

Delivery times can vary based on whether the sofa is in stock or if it’s made to order. The estimated delivery time is stated under each product listing.

A recliner sofa is a type of sofa that has built-in mechanisms allowing specific sections or the entire sofa to recline. This feature provides enhanced comfort by enabling users to adjust the backrest and often elevate their legs for a more relaxed seating experience.

Recliner sofas typically have manual or electric mechanisms that allow users to recline the backrest and sometimes lift the footrest. Manual recliners usually have a lever or handle, while electric recliners can be adjusted with the push of a button.

Yes, many recliner sofas are designed to fit into smaller spaces. Wall-hugger recliners, for example, are ideal for rooms with limited space as they can be placed close to the wall without sacrificing functionality.

Yes, recliner sofas are available in a wide range of options, including leather, fabric, and microfiber. The choice of upholstery depends on personal preferences, budget, and lifestyle.

Yes, recliner sofas can be beneficial for individuals with mobility issues. Power recliners, in particular, provide easy-to-use controls, allowing users to adjust the position of the sofa with minimal effort. We also offer riser recliners chairs as well as lift and tilt recliners to aid movement.

Maintenance requirements depend on the upholstery material. Leather recliner sofas may need specific leather cleaners, while fabric options may be treated with stain repellents. In addition, regularly vacuuming and dusting the sofa can help maintain its overall cleanliness.

Yes, some recliner sofas from Cousins Furniture come with additional features such as built-in massage functions, heating elements, cup holders, and integrated USB ports. These features enhance the overall comfort and convenience of the reclining experience.

There are various types of dining sets including traditional sets with rectangular tables and matching chairs, modern sets with sleek designs and minimalist aesthetics, and extendable sets that offer flexibility in seating capacity. There’s a size and a style for every home.

Dining sets can be made from a variety of materials, including wood (such as oak, walnut, maple), metal (like steel or aluminium), glass, plastic, or a combination of these materials. Cousins offers a wide range of dining tables in various styles, so customers can shop from a diverse collection of dining sets.

Measure the available space in your dining area and consider leaving enough room for chairs to be pulled out comfortably. Generally, allow at least 36 inches between the edge of the table and any walls or other furniture.

Dining sets typically come with chairs, benches, or a combination of both. Some sets offer options for upholstered chairs or stools for added comfort and style.

Rectangular tables are versatile and fit well in most spaces, while round tables promote easier conversation and can fit more people in a smaller area. Square tables are great for smaller spaces and can create a cosy atmosphere.

Maintenance and cleaning methods vary depending on the material of your dining set. Generally, wiping down surfaces with a damp cloth and using mild soap for tougher stains is recommended.

Outdoor dining sets should be weather-resistant and durable. Look for materials such as teak, aluminium, or synthetic wicker that can withstand exposure to the elements. Consider storage options for off-season use.

As you select the furniture that you would like to purchase, add the items to your shopping basket. You will then be asked to register or log-in if you already have an online account with us. When you reach the payment page, you will have the option ...

This deposit option is only available on items which are available for delivery in 2 weeks or more. Express Delivery items are therefore also excluded from this payment option.

Yes. This will only apply to orders with a minimum basket value of £200, and each item must have a lead time of 14 days or more. The delivery charge will also have to be paid on top of the 25% deposit. Cousins will then contact you once your items...

Unfortunately not. If you would like to place an order through Finance please read the Finance page.

If you selected to place your order with Cousins by putting down a 25% deposit Cousins will contact you to pay the outstanding balance in full once the items are available for delivery. Alternatively, click here to contact Cousins.

Customers have the option to order online by putting a 25% deposit down. Once the items are available for delivery Cousins will contact you to arrange for the outstanding payment to be made. Delivery will not be arranged until the final balance has been...

If you have paid a 25% deposit and your order is not in stock yet, but you wish to cancel your order please visit our terms and conditions page or Contact Us page.

Once your items are in stock Cousins will call you to arrange delivery and for you to pay the outstanding balance. Cousins are unable to store goods awaiting outstanding payment from a customer for periods in excess of 7 days after the items come into...

Cousins will send you a final invoice once the full balance for the order has been taken and delivery has been arranged.