Why Visit your Cousins Showroom?
With the retail shopping world once again back open, there has never been a better time to support local businesses. Independent and family-run, Cousins Furniture is pleased to welcome back old friends and new faces. As a true lifestyle destination store, there are plenty of reasons to enjoy the Cousins showroom shopping experience.
Shopping at Cousins has never been easier. You can furnish every room of your home all under one roof. With options for the living room, dining room, and bedroom, our destination stores provide a retail experience of convenience. Alongside the quality furniture, you can complement with occasional pieces and innovative storage and select from the extensive flooring department. Easy to navigate, there is no need to shop around.
Everything is expertly displayed and accessorised to the latest styles. This allows you as a customer to feel inspired and gather tips on how to complete the look of your living space. Each individual room setting is beautifully styled; dressed with soft furnishings, lighting and accessories. There’ll even be a complementing rug, as well as statement wall décor, pictures and mirrors, to complete the look. During Lockdown, we’ve been very busy refreshing and redeveloping our stores to give you a fresh, new contemporary ambience. A true lifestyle destination awaits.
One thing that makes Cousins stand out is the unrivalled choice available. There is a wealth of furniture and homeware, expertly displayed to showcase what’s on offer. With over 120 different living room settings and 250 different designs on display, Cousins boasts the largest choice of sofas, chairs and living room furniture in the Midlands. There are also more than 70 different beds, frames and mattresses on display, in stores six times larger than the average sized furniture shop. The different departments offer more choice than standalone specialist stores. There’s even a Hammonds department, specialising in fitted bedrooms, kitchens, home studies and all-round fitted storage solutions.You will certainly be spoiled for choice.
Cousins is so much more than a furniture shop. Each West Midlands showroom houses a stylish accessories department, incorporating mirrors, pictures and clocks, plus a generous soft furnishings section. Customers can enjoy a wide selection of accessories, including sculptures, bowls and vases. Adding those all important finishing touches through beautiful accessories can truly enhance your home.
Cousins is home to some of the world’s leading and most prestigious brands. Showcasing quality, each store houses British heritage brands such as Parker Knoll, GPlan and Ercol. Cousins is a centre of excellence with the latest collections and time-honoured favourites. There are over 80 different designs of dining and cabinet storage furniture, including Alf Uno and Venjakob. Relax with the luxury of Stressless and Himolla. Have a peaceful night’s sleep with market leaders, Hypnos, Harrison and ViSpring. Feel cushioned by our technologically advanced Tempur and Mammoth mattresses. Whatever your preference, discover the West Midlands’ largest selection of brand name dining, beds and bedroom furniture.
If it’s a made-to-measure option you are after, visit our exclusive Bespoke Sofa Studio. You can design and configure your own sofa, chair and corner group to your individual style, personal comfort and exact dimensions. Each item is individually bench-made using time-honoured skills. Our experts will advise you on what is available to you, or you can take in the informative video on large format screens.
Cousins Furniture is a luxury destination shopping experience. With its large free car park, there is enough space for all shoppers. As many customers may be making a special journey, it is important that you can easily park your car. There are also designated disabled spaces.
Although Lockdown is easing, we understand that some shoppers may be a little nervous to resume shopping just yet. With this in mind, we want to reassure our customers that their safety is our utmost priority. You can expect hand sanitising stations upon entry. All staff will be wearing face masks or visors, giving you a friendly wave instead of a handshake. Our expert sales advisors are friendly and knowledgeable, and as always, will be happy to help you. As our stores are so vast in size, the aisles are wide and spacious; keeping your two metre distance will be with ease. Each store also has disabled access plus customer lifts.
There’s never been a better time to furnish your home with thousands of items available for immediate delivery. Due to Lockdown closure, we are now hugely overstocked. More than £6million of brand-new stock has built up and as a result, we have a large amount of stylish furniture pieces, including all leading brand names, available for quick delivery. We also have a wealth of accessories, with many ready and waiting in-stores for you to takeaway. If you want to collect, you can take advantage of this option also.
During your shopping experience, you may want time to contemplate. Why not visit one of our cosy coffee shops? With a great selection of food and drink, you can stop for a quick brew or a proper meal. Relax in one of our comfy Chesterfields or on-trend swivel chairs and feel right at home. A day out at Cousins is never a chore.
In the digital age, there’s still nothing to rival good old fashioned customer service. We’re always complemented on our experienced teams of friendly sales consultants, who’ll give you expert advice without being pushy. If time’s an issue, we can also offer helpful guidance out of hours.
Our website is like our shop window. All of our ranges are presented online, allowing you to browse and research before you visit one of our stores in person. If you need some expert advice or assistance, you can also speak to a friendly online advisor through our LiveChat facility. This is available from 9am until 9pm every weekday
Alongside the LiveChat function, you can also take advantage of our band new virtual store visit- all from the comfort of your own home. An online shopping experience with a difference, the fully interactive, 3D Dudley showroom visit is inspiring and informative. You can browse the extensive furniture and homeware selection and even zoom into specific pieces for a closer look.
As a family business, we want our valued customers to enjoy a seamless shopping experience. With four stores in Birmingham, Dudley, Shrewsbury and Newcastle-under-Lyme, you are spoiled for choice.
Shop in store today or for more information and opening times, visit our stores pages.
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