Where can I find information on getting my old furniture collected before delivery?
Mattress and Divan Recycling Service
Our recycling service allows you to arrange the collection of your old mattress, divan base, or headboard when your new bed is delivered. This service is available as an in-store purchase only.
If you would like to add the recycling service to your order, or if you would like to create a new order with the service included, you can speak to one of our colleagues through:
- Live Chat
- Telephone: 0121 665 2032
- Email: [email protected]
Our team will be happy to help arrange the service and confirm the options available for your order.
Mattress and Divan Recycling Prices
| Item | Recycling Price |
|---|---|
| Single Mattress | £19.95 |
| Double Mattress | £34.95 |
| King/Super King Mattress | £39.95 |
| Divan Base | £39.95 |
| Headboard | £14.95 |
| Single Divan Set | £59.95 |
| Double Divan Set | £64.95 |
| King/Super King Divan Set | £69.95 |
Preparing Your Old Mattress or Divan for Collection
To ensure our delivery team can safely collect your old items, please make sure they are prepared before they arrive:
- Mattresses must be wrapped, sealed, and ready for collection.
- Divan bases must be separated where applicable by removing connecting links and the headboard.
- Headboards must be removed before the delivery team arrives.
- Divan sets must be separated where applicable, with the mattress wrapped, sealed, and ready.
Please note that items which are not prepared correctly may not be able to be removed during delivery.
Can You Collect Other Furniture?
Our recycling service is only available for mattresses, divan bases, and headboards. Unfortunately, we cannot remove other unwanted furniture such as:
- Sofas
- Dining tables and chairs
- Wardrobes
- Cabinets
- Other household furniture
For help removing other furniture, we recommend contacting our partnered businesses, Clearabee or British Heart Foundation Furniture & Electrical, who may be able to assist with furniture clearance or donation collections.
Make Your New Furniture Delivery Easier
Arranging your recycling service before delivery helps ensure your new furniture can be installed smoothly and your old mattress or divan is removed responsibly.
Contact Cousins Furniture before your delivery date to add the service to your order and make your furniture upgrade as convenient as possible.
Do You Remove Old Mattresses and Divans?
Yes, Cousins Furniture offers a mattress and divan recycling service when delivering your new bed. This allows you to have your old mattress or divan removed at the same time as your new furniture is delivered, helping make the process of upgrading your bedroom easier.
Our recycling service is available as an in-store purchase only. Alternatively, you can speak to one of our colleagues via Live Chat, call us on 0121 665 2032, or email [email protected] to add the recycling service to your existing order or create a new order with the service included.
Our recycling service is available for the following items:
| Item | Recycling Price |
|---|---|
| Single Mattress | £19.95 |
| Double Mattress | £34.95 |
| King/Super King Mattress | £39.95 |
| Divan Base | £39.95 |
| Headboard | £14.95 |
| Single Divan Set | £59.95 |
| Double Divan Set | £64.95 |
| King/Super King Divan Set | £69.95 |
Preparing Your Mattress or Divan for Collection
To ensure our delivery team can safely remove your old mattress or divan, please make sure the following requirements are met before delivery:
- Mattresses must be wrapped, sealed, and ready before the delivery team arrives.
- Divan bases must be separated where applicable by removing connecting links and the headboard.
- Headboards must be removed before the delivery team arrives.
- For divan sets, the divan must be separated where applicable, and the mattress must be wrapped, sealed, and ready for collection.
Items that are not prepared correctly may not be able to be removed on the day of delivery.
Do You Remove Other Furniture?
Unfortunately, our recycling service only covers mattresses, divans, and headboards. We are unable to remove other types of old furniture, including:
- Sofas
- Dining tables and chairs
- Wardrobes
- Cabinets
- Other household furniture
If you need to dispose of unwanted furniture, we recommend contacting one of our partnered businesses who may be able to help:
- Clearabee – A professional furniture clearance service that can collect and responsibly dispose of unwanted household items.
- British Heart Foundation Furniture & Electrical – A charity collection service that may be able to collect suitable furniture donations, helping your unwanted items find a new home while supporting a good cause.
Arrange Your Furniture Recycling Service
If you would like your old mattress or divan removed when your new bed is delivered, please contact our team before delivery so we can add the service to your order.
You can arrange this by:
- Visiting one of our Cousins Furniture stores
- Speaking with our team via Live Chat
- Calling 0121 665 2032
- Emailing [email protected]
Our team will be happy to help you add the mattress and divan recycling service to your order and make your furniture delivery as convenient as possible.
