FAQs Contacting Cousins Team | Cousins Furniture

Q. How do I contact Cousins team?

A. Please contact Cousins via the Contact Us page, live chat, or call 0121 665 2032. Customer service hours are Monday to Friday, from 9 a.m. to 5 p.m. For showroom opening times and locations, please visit our Furniture Stores page to find your nearest...

Q. How do I unsubscribe from marketing?

A. You can ask at any time to be unsubscribed from receiving email, phone, and/or postal marketing communications from Cousins Furniture. Please contact the Marketing Team either by email: [email protected] or by phone: 0121 665 2000 You ...

Q. Can I call to place an order?

A. Yes, our friendly Cousins Furniture team is here to help you find the perfect furniture for your home. Whether you need advice on choosing the right sofa, dining set, bed, mattress, or any other furniture, or you would like to place an order over the phone, we are happy to assist.

Q. I have contacted you through one of the online forms recently. When will I hear back from you?

A. Cousins is receiving a high volume of enquiries at this time, but please be assured that your message will have been received and we are working to answer all enquiries as quickly as possible. We sincerely appreciate your patience with us during these...