Delivery
Cousins Furniture Delivery Service
Cousins deliver everything from dining sets to sofas, beds to occasional furniture, desks to bedroom furniture, snuggler sofas to cabinets all directly to our customers’ homes. Our highly skilled and friendly delivery crew members adhere to a rigorous Covid save regime while making sure to carefully place items in your desired room. Our experienced teams deliver to the most challenging of areas and spaces, or per your instructions practice contactless delivery and leave items at your instructed deliverable location.
Don’t know what to do with your old furniture? Please check out our Furniture Collection & Recycling Services, which lists our partners such as British Heart Foundation and Clearabee.
Whether delivering from our furniture stores in Birmingham, Dudley, Newcastle-under-Lyme, or Shrewsbury, or from our warehouses in the West Midlands or Shropshire, we will work with you in a timely and convenient manner. We endeavour to deliver within the quoted lead times, although often circumstances are out of our control. With certain areas out of regular delivery catchment, we will use our preferred third-party delivery company, which may slightly extend the delivery date. Please Contact us for more specific information about your delivery.
Track Your Delivery
Cousins partnership with Dispatch Track allows us to plan the quickest route and offers you an opportunity to track your order. You’ll be notified via text and/or email of your delivery time window a minimum of 24 hours before delivery. This will allow you flexibility to plan your day around the time of your delivery.
Delivery Prices
We’re able to deliver multiple orders for different rooms all on the same day, increasing the convenience of our service and minimising the cost of multiple deliveries.
Upon deliver, once we’ve positioned your furniture in the preferred portion in your room, our delivery team will then offer to remove all packaging for recycling back and our warehouse. This service may not include our third-party delivery company.
We offer the most competitive delivery prices and the best possible delivery services on the UK mainland. Please use our Contact us form to enquire about deliveries outside UK mainland.
| Delivery Type | Process | Duration | Cost |
|---|---|---|---|
| Click & Collect | Order now and collect from the stores or our warehouses | We'll contact you as soon as the item is available for collection. It may take 1 to 7 days to transfer to your desired collection point | Free |
| Small Accessories | Small acccessories are Click & Collect only | We'll contact you as soon as the item is available for collection. It may take 1 to 7 days to transfer to your desired collection point | Free |
| Large Accessories | When your order arrives in one of our warehouses, we'll call you to arrange delivery | Delivered within seven days of coming into stock by Cousins to customers within 40 miles of our distribution centres, or by one of our approved national suppliers*. | £29.95 |
| Occasional Furniture | When your order arrives in one of our warehouses, we'll call you to arrange delivery | Delivered within 7 days of coming into stock by either Cousins or one of our approved suppliers | £29.95 |
| Express Delivery | Your order will be processed as soon as possible | Delivered within 1 to 2 working days by either Cousins or one of our approved suppliers | £29.95 |
| Beds & Mattresses | When your order arrives in one of our warehouses, we'll call you to arrange delivery. Price is calculated based on what delivery zone your furniture is shipped to. | Delivered within seven days of coming into stock by Cousins to customers within 40 miles of our distribution centres, or by one of our approved national suppliers*. | £69.95-£99.95 |
| 2 or More Occasional, or Express | When your order arrives in one of our warehouses, we'll call you to arrange delivery. Price is calculated based on what delivery zone your furniture is shipped to. | Delivered within seven days of coming into stock by Cousins to customers within 40 miles of our distribution centres, or by one of our approved national suppliers*. | £89.95 - £139.95 |
| Standard Delivery | When your order arrives in one of our warehouses, we'll call you to arrange delivery. Price is calculated based on what delivery zone your furniture is shipped to. | Delivered within seven days of coming into stock by Cousins to customers within 40 miles of our distribution centres, or by one of our approved national suppliers*. | £89.95 - £139.95 |
| Bedsteads with Assembly | When your order arrives in one of our warehouses, we'll call you to arrange delivery. Price is calculated based on what delivery zone your furniture is shipped to. | Delivered within seven days of coming into stock by Cousins to customers within 40 miles of our distribution centres, or by one of our approved national suppliers*. | £99.95 - £149.95 |
*Delivery times may vary for fragile and bulky items and for deliveries beyond a 40 mile radius of our distribution centres located in Oldbury and Shrewsbury. If appropriate, we’ll inform you of alternative options and costs. Alternatively, you may contact us by visiting our Contact us page.
A. Cousins Furniture has four showrooms across the Midlands, making it easy for customers to visit a store and explore our wide range of sofas, beds, mattresses, dining furniture, bedroom furniture, and home furnishings.
A. Cousins Furniture is both a physical furniture retailer and an online furniture store, giving customers the flexibility to shop in the way that suits them best.
A. thank you for your question, if the item is in stock we estimate delivery to be between 10-14 working days
A. We offer delivery with bedstead assembly if youv'e purchased with us. During checkout you have to indicate you want delivery with bedstead assembly.
A. Our distribution centres are located in Oldbury (B69 4HH) and Shrewsbury (SY1 3GA).