How can I arrange to have my old furniture collected?
Arrange Mattress and Divan Recycling with Cousins Furniture
Our recycling service allows you to arrange collection of your:
- Old mattress
- Divan base
- Headboard
The service can be added to your order to allow your old bed items to be removed on the same day as your new bed delivery.
The recycling service is available as an in-store purchase only. If you would like to add the service to an existing order, or create a new order with the recycling service included, our team can help.
You can contact Cousins Furniture via:
- Live Chat
- Telephone: 0121 665 2032
- Email: [email protected]
Preparing Your Old Mattress or Divan for Collection
Before your delivery team arrives, please ensure your old items are ready for removal:
- Mattresses must be wrapped, sealed, and ready before the delivery team arrives.
- Divan bases must be separated where applicable by removing connecting links and the headboard.
- Headboards must be removed before the delivery team arrives.
- Divan sets must be separated where applicable, and mattresses must be wrapped, sealed, and ready for collection.
Items that are not prepared correctly may not be able to be removed on the day of delivery.
Can Cousins Collect Other Furniture?
Our recycling service is only available for mattresses, divan bases, and headboards. Unfortunately, we cannot collect other unwanted furniture items, including:
- Sofas
- Dining tables and chairs
- Wardrobes
- Cabinets
- Other household furniture
For other furniture collections, we recommend contacting one of our partnered businesses:
- Clearabee – A professional furniture clearance service that can collect and responsibly dispose of unwanted household items.
- British Heart Foundation Furniture & Electrical – A charity collection service that may be able to collect suitable furniture donations, helping your unwanted items support a good cause.
Plan A head for Your Furniture Delivery
Arranging your furniture recycling or clearance before delivery day helps ensure there is enough space for your new items and allows your delivery team to complete the installation process efficiently.
Contact Cousins Furniture before your delivery date to discuss adding our mattress and divan recycling service to your order.
Cousins Furniture Mattress and Divan Recycling Service
Our delivery team can collect your old mattress, divan base, and headboard when delivering your new bed, provided the recycling service has been added to your order.
The service is available as an in-store purchase only. If you would like to add the service to an existing order, or create a new order with the recycling service included, you can contact our team via:
- Live Chat
- Telephone: 0121 665 2032
- Email: [email protected]
What Items Can Cousins Collect?
Our recycling service covers:
- Single, double, king, and super king mattresses
- Divan bases
- Headboards
- Complete divan sets
Please ensure all items are prepared correctly before delivery:
- Mattresses must be wrapped, sealed, and ready before the delivery team arrives.
- Divan bases must be separated where applicable by removing connecting links and the headboard.
- Headboards must be removed before the delivery team arrives.
Items that are not prepared correctly may not be able to be removed during delivery.
Who Collects Other Types of Furniture?
Unfortunately, Cousins Furniture is unable to collect other unwanted furniture items, including:
- Sofas
- Dining tables and chairs
- Wardrobes
- Cabinets
- Other household furniture
For these items, we recommend contacting one of our partnered businesses:
- Clearabee – A professional furniture clearance service that can collect and responsibly dispose of unwanted household items.
- British Heart Foundation Furniture & Electrical – A charity collection service that may be able to collect suitable furniture donations, helping your unwanted items support a good cause.
Arrange Your Collection Before Delivery
Planning your furniture collection ensures your home is ready for your new furniture and helps your delivery run as smoothly as possible.
Contact Cousins Furniture before your delivery date to add our mattress and divan recycling service to your order or speak to our team about your options.
