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Help & FAQs | Cousins Furniture
Click & Collect
How long do I have to wait until I can collect my order?

How long do I have to wait until I can collect my order?

Please wait until you receive a courtesy call or email from Cousins that your order is now ready to collect.

For In Stock items please allow up to 7-10 working days for your order to be transferred to your selected collection point.

For Ready to deliver in items please allow the lead time stated on your confirmation email, plus 7-10 working days for your order to be transferred to your selected collection point.

Please, mind that only logged in users can submit questions

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0121 665 2032

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Cousins Furniture Limited trading as Cousins Furniture are authorised and regulated by the Financial Conduct Authority. We are a credit broker, not a lender – credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC. Terms & Conditions Apply. Financial Services Register no. 704348. The register can be accessed through http://www.fca.org.uk. Cousins Furniture Stores Limited. Registration No 1763756 | Head Office, Manchester Street, Oldbury, West Midlands, B69 4HH.