How will my purchases be delivered?

Our delivery service covers the whole of the U.K., although the Scottish Highlands, Ireland and other islands off the mainland do have a more restricted service. Depending on the size and weight of your goods, they will either be delivered by courier or by a 2 man delivery team. In some circumstances, there will be products we will be unable to deliver outside of the UK. Please see section ‘What are the delivery charges for my order and location’ for more details. For small accessories we use a courier service to deliver your order. They will contact you directly to inform you of the delivery date and estimated timeslot for that day.

For large accessories and furniture we will contact you by telephone or e-mail when your goods have arrived at our warehouse in order to arrange a suitable delivery date for you. As explained in ‘When will my purchases be delivered?’ you can stipulate whether you want to receive split deliveries, as products come into stock, or a single delivery once everything is available.

Our large furniture is either delivered by a 1 or 2 man delivery team. Most of our furniture will be delivered to you already fully assembled, however some items will require assembly on the day. The different delivery charges for this can be found below.