What happens if I do not pay the full balance?

Once your items are in stock Cousins will call you to arrange delivery and for you to pay the outstanding balance.

Cousins are unable to store goods awaiting outstanding payment from a customer for periods in excess of 7 days after the items come into stock. Any goods stored after this date will be charged.

Cousins can not guarantee that a deposit will reserve your order if the full payment has still not been received after the 7 day period. Items which have not been paid for in full may be sold to another customer.

If your order is sold to another customer only the deposit, not the storages charges that have incurred during that time will be refunded. It is your responsibility to contact Cousins for a refund.