Help and FAQs

To apply for online finance with Cousins Furniture, applicants must meet the eligibility criteria set by our finance provider. Finance is available to help spread the cost of your furniture purchase, making it easier to buy the items you need for your home.

Your finance repayments will usually begin after your furniture has been delivered, although the exact start date will depend on the terms and conditions of your finance agreement with the finance provider.

At Cousins Furniture, we believe in keeping our finance options clear and transparent. Any fees, charges, interest, and repayment details will be clearly explained before you complete your finance application.

Applying for online finance with Cousins Furniture is quick and straightforward. Finance allows you to spread the cost of your furniture purchase with manageable monthly repayments, subject to approval from our finance provider.

Within minutes of your application being approved, you will be presented with the options to either e-sign or print and return your finance agreement. If you choose to e-sign your agreement, a PDF of your agreement will be displayed on screen. You ...

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on ...

In addition to credit scoring, Mitsubishi HC Capital UK PLC also takes into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though Mitsubishi...

Some of the information is public information, for example electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding...

How do I obtain a copy of this information?Send a request to the relevant credit reference agency, together with details of all addresses at which you have lived over the last 6 years:• Experian Limited, Customer Support Centre, PO Box 9000, Nottingham...

Yes. We acknowledge that circumstances change and just because a previous application has been refused, it does not mean that a further request will automatically be turned down. We do suggest however, that you leave at least 6 months between applications...

A Chesterfield sofa is one of the most iconic and recognisable furniture styles in the world. Known for its timeless elegance and exceptional craftsmanship, a Chesterfield sofa has been a popular choice for homes for centuries, combining classic design with lasting comfort. At Cousins Furniture, our collection of Chesterfield sofas offers a range of traditional and contemporary styles, making it easy to find the perfect centrepiece for your living room.

Traditional Chesterfield sofas are often crafted with high-quality leather, but modern Chesterfield sofas can also feature fabric upholstery. For durability and longevity, the frame is usually made of hardwood.

Yes, Chesterfield sofas are incredibly comfortable, especially modern designs that combine their iconic appearance with high-quality cushioning and supportive seating. While traditional Chesterfield sofas were known for their firm feel, today's models are designed to offer both timeless style and everyday comfort. At Cousins Furniture, our range of Chesterfield sofas combines classic craftsmanship with modern comfort, making them an excellent choice for relaxing, entertaining guests or spending time with family.

A Chesterfield sofa is a timeless investment that can look beautiful for many years with the right care. Whether your Chesterfield is upholstered in luxurious leather or soft fabric, regular maintenance will help preserve its appearance, comfort and durability. At Cousins Furniture, we recommend following the manufacturer's care instructions and using professional upholstery cleaning services to keep your Chesterfield sofa looking its best.

While the classic design is popular, Chesterfield sofas come in various styles, including modern and contemporary adaptations. You can find them in different colours, materials, and sizes to suit diverse interior preferences.

Chesterfield sofas come in various sizes to accommodate different spaces. Common dimensions include lengths ranging from 72 to 100 inches, with varying depths and heights. It's important to measure your space to choose the right size.

Yes, Chesterfield sofas are versatile and can complement a range of interior styles. While they are often associated with traditional or classic decor, they can be seamlessly integrated into modern or eclectic settings, adding a touch of sophistication.

The price of a Chesterfield sofa can vary widely based on factors such as the quality of materials, craftsmanship, and brand. We offer a range of Chesterfields, to not only suit your style, but also your budget.

Yes! With our Cousins bespoke range you can have your Chesterfield sofa tailor-made to suit your preferences. So, whether you want a grey leather Chesterfield sofa or a Chesterfield recliner sofa, our expert team will craft it to suit your taste.

Chesterfield furniture is instantly recognizable for its timeless design and craftsmanship. While the name is most commonly associated with sofas, you'll also find Chesterfield armchairs, footstools, and even beds made in the same distinctive style.

Quite often, this is possible, please email us or call us during office hours on 0121 665 2032

Firstly, think about the durability of the fabric. Opt for materials like chenille or microfibre, as they are known for their long-lasting nature. Then consider the level of comfort you desire. Fabrics like velvet or chenille offer a plush and cosy feel, perfect for lounging. Additionally, think about the aesthetic appeal of the fabric. Look for colours and patterns that complement your existing decor and personal style.

Cleaning and maintaining a fabric sofa are essential to prolong its lifespan and keep it looking fresh. We always recommend using a professional furniture cleaner for cleaning upholstery, but for your day-to-day maintenance, there are a couple of things you can do. Vacuum the sofa regularly using a soft brush attachment to remove loose dirt and debris. To maintain the sofa's shape, fluff and rotate the cushions regularly.

When it comes to removing stains from furniture, we always recommend consulting a professional upholstery cleaner for assistance. Using the wrong cleaning products or techniques can sometimes cause permanent damage or discolouration. For further information, please click more..

Yes, you can try to remove pet hairs with a lint roller or adhesive tape. Roll the lint roller over the sofa or press the adhesive side of the tape onto the fabric, then peel it off, taking the pet hair with it.

When measuring a fabric sofa for fitting into your living room, it’s important to consider both the width and depth of the sofa. Start by measuring the width of the area where you plan to place the settee. This can be done by measuring the distance between the walls or any existing furniture that will be adjacent to the sofa. Next, measure the depth of the space by determining how far out from the wall you want the sofa to extend. To ensure a comfortable fit, it is recommended to leave at least 18 inches of clearance between the back of the sofa and any other furniture or walls. Additionally, take note of any doorways or narrow hallways that may require special consideration when choosing a sofa size.

Styling a fabric sofa with different home decor themes can be exciting. Whether you're aiming for a modern, rustic, or eclectic look, there are several key elements to consider. In a modern theme, opt for a sleek and minimalistic fabric sofa in neutral tones such as grey or white. Pair it with bold and geometric patterned scatter cushions to add visual interest. For a rustic theme, choose a fabric sofa with earthy tones like brown or beige and adorn it with cosy blankets and textured cushions in warm colours.

Fabric sofas are incredibly versatile in terms of design options, allowing individuals to choose from a wide range of colours, patterns, and textures to suit their personal style and home decor. Additionally, fabric sofas provide exceptional comfort ...

The most popular and durable option is microfibre, which is known for its stain resistance and easy maintenance. Another common choice is linen, a natural fabric that offers a soft and breathable feel. For those seeking a luxurious touch, velvet is a popular option due to its smooth texture and elegant appearance. Each type of fabric has its own unique characteristics, allowing individuals to choose the one that best suits their personal preferences and lifestyle.

Firstly, you should pay attention to the type of leather used. Full-grain leather is the highest quality and most durable option, as it retains the natural texture and markings of the hide. Top-grain leather is also a good choice, as it is slightly more affordable while still offering excellent durability.

Caring for a leather sofa is essential to maintaining its longevity and appearance. To start, regularly dust the sofa using a soft, dry cloth or vacuum with a brush attachment to remove any loose dirt or debris. Next, wipe the surface with a damp cloth to remove any stains or spills, being careful not to saturate the leather. For deeper cleaning, mix a mild soap with warm water and gently scrub the affected area using a soft-bristle brush. Rinse with clean water and pat dry with a towel. To prevent cracking and fading, it's important to keep the sofa away from direct sunlight and heat sources. Additionally, applying a leather conditioner every six months will help keep the leather supple and nourished.

Styling a leather sofa in a living room can be a fun and creative process. To enhance the elegance of the leather, consider pairing it with soft, textured fabrics such as velvet or faux fur. Add throw pillows in complementary colours to create visual interest and provide extra comfort. Incorporating natural elements like plants or wooden accents can help balance the sleekness of the leather and bring warmth to the space. Additionally, choosing a coffee table with metal or glass accents can add a modern touch that complements the timeless appeal of a leather sofa. By combining these elements, you can create a stylish and inviting living room that showcases the beauty of your leather sofa.

Leather sofas are known for their durability and longevity. The high-quality leather used in their construction ensures that they can withstand daily wear and tear, making them an excellent investment for long-term use. Additionally, leather sofas are easy to clean and maintain, as any spills or stains can be easily wiped away with a damp cloth. They also offer a luxurious and sophisticated aesthetic, adding a touch of elegance to any living space.

When it comes to leather sofas, there is a wide range of common styles and designs available to suit various tastes and preferences. Some popular options include the classic Chesterfield style, known for its deep button-tufted upholstery and rolled arms, which add a touch of elegance to any living space. Another common style is modern contemporary design, featuring sleek lines and minimalistic aesthetics, perfect for those who prefer a more streamlined look.

A 2-seater sofa is a compact piece of furniture designed to seat two people comfortably. It typically has a smaller footprint than larger sofas and is suitable for smaller living spaces.

The dimensions of a standard 2 seater sofa can vary, but it generally ranges from 48 to 72 inches in width, with a depth of around 30 to 36 inches.

2 seater settees come in various styles, including traditional, modern, contemporary, and mid-century modern. Whether you’re looking for a cream 2 seater sofa or a grey 2 seater sofa, we have a range of settees to choose from.

Yes, 2 seater sofas are ideal for small living rooms or apartments where space is limited. Their compact size allows for more flexibility to arrange your furniture while providing comfortable seating for two.

Depending on the size of the room and the seating needs, a 2 seater sofa can serve as a primary seating option in smaller spaces or be combined with other furniture pieces in larger rooms. For larger living room spaces, 2 seater sofas are usually paired with 3 seater settees too.

Cousins offer a wide selection of upholstery options for 2 seater sofas. This includes 2 seater leather sofas and 2 seater fabric sofas. There are numerous upholstery options available, including leather, fabric, microfiber, chenille, wool and more. The choice of upholstery depends on personal preferences, durability requirements, and maintenance considerations.

Yes, some 2 seater sofas come with reclining features, allowing one or both seats to recline for added comfort. This is a popular option for those seeking a more relaxed seating experience. We offer both power and manual recliner two seater sofa options.

Accessories like throw pillows, blankets, and small coffee tables can complement a 2 seater sofa, adding both style and functionality to the seating arrangement. Floor rugs and side tables can also enhance the overall aesthetic of the space.

Yes, one of the advantages of snuggler sofas is their compact size, making them suitable for smaller living rooms, bedrooms, or cosy corners. So, if you’re looking for a small snuggle chair, a snuggler couch is a great option.

While dimensions can vary, a standard 3-seater sofa is typically around 180-240 centimetres in width, providing ample seating space for three adults.

Yes, 3 seater sofas come in a variety of styles, including contemporary, traditional, and modern designs. They can feature different armrest styles, upholstery options, and leg designs to suit various preferences.

Upholstery options for 3-seater sofas include fabric, leather, or a combination of both. The choice of material on your sofa can impact the sofa's appearance, comfort, and durability.

Yes, some 3 seater sofas come with additional features such as reclining mechanisms, built-in storage, or convertible options. These features add versatility and functionality to the sofa.

With Cousins Bespoke, you can have your 3 seater sofa tailored to suit your needs and taste. Whether your looking for something retro or modern, Cousins can design a 3 seater sofa to suit your style.

How you care for your sofa will depend on the material it’s upholstered in. For leather 3 seater sofas, regular dusting using a soft white cloth will help maintain its good looks. For fabric 3 seaters, you should carefully vacuum clean the upholstery at least once per week. If the dust accumulates, it can cause the fabric to fade and become dull.

Yes, 3 seater sofas can be a practical choice for smaller living rooms. However, it's essential to consider the overall dimensions of the sofa and the available space in your room.

Delivery times can vary based on whether the sofa is in stock or if it’s made to order. The estimated delivery time is stated under each product listing.

A recliner sofa is a type of sofa that has built-in mechanisms allowing specific sections or the entire sofa to recline. This feature provides enhanced comfort by enabling users to adjust the backrest and often elevate their legs for a more relaxed seating experience.

Recliner sofas typically have manual or electric mechanisms that allow users to recline the backrest and sometimes lift the footrest. Manual recliners usually have a lever or handle, while electric recliners can be adjusted with the push of a button.

Yes, many recliner sofas are designed to fit into smaller spaces. Wall-hugger recliners, for example, are ideal for rooms with limited space as they can be placed close to the wall without sacrificing functionality.

Yes, recliner sofas are available in a wide range of options, including leather, fabric, and microfiber. The choice of upholstery depends on personal preferences, budget, and lifestyle.

Yes, recliner sofas can be beneficial for individuals with mobility issues. Power recliners, in particular, provide easy-to-use controls, allowing users to adjust the position of the sofa with minimal effort. We also offer riser recliners chairs as well as lift and tilt recliners to aid movement.

Maintenance requirements depend on the upholstery material. Leather recliner sofas may need specific leather cleaners, while fabric options may be treated with stain repellents. In addition, regularly vacuuming and dusting the sofa can help maintain its overall cleanliness.

Yes, some recliner sofas from Cousins Furniture come with additional features such as built-in massage functions, heating elements, cup holders, and integrated USB ports. These features enhance the overall comfort and convenience of the reclining experience.

On the Cousins Furniture website, you'll find a wide variety of dining sets to suit different homes, room sizes, and interior styles. The main types available include: 2 Seater Dining Sets – Perfect for apartments, breakfast nooks, or compact kitchens. 4 Seater Dining Sets – A popular choice for smaller families and everyday dining. 6 Seater Dining Sets – Ideal for growing families and those who regularly entertain. 8 Seater Dining Sets – Great for larger dining rooms and hosting dinner parties. Extending Dining Sets – Tables that extend when you need extra seating, offering flexibility without taking up unnecessary space day-to-day. Dining Sets with Benches – A contemporary option that combines chairs with one or two matching benches for a relaxed, space-saving look. Counter Height Dining Sets – Higher dining tables with coordinating stools or high chairs, perfect for modern kitchens and open-plan spaces.

What Materials Are Dining Sets Made From? Choosing the right dining set is about more than finding a style you love — the materials used will affect the look, durability, maintenance, and feel of your dining space. At Cousins Furniture, we offer a wide selection of dining tables and dining sets crafted from a variety of high-quality materials to suit every home and lifestyle.

Choosing the right size dining set is essential for creating a comfortable and practical dining area. Whether you have a compact kitchen, an open-plan living space, or a large dining room, selecting the correct dining table size will ensure everyone has enough room to sit, eat, and move around comfortably. At Cousins Furniture, we offer a wide range of dining sets in different sizes, shapes, and styles, making it easy to find the perfect dining furniture for your home.

The right dining chairs can transform your dining space, adding comfort, style, and personality to your home. When choosing a dining set, it is important to consider not only the table design but also the type of seating that best suits your lifestyle. At Cousins Furniture, we offer a wide range of dining sets with different seating options, from traditional dining chairs to modern benches, helping you create a dining area that is both practical and stylish.

Choosing the right dining table shape is an important part of finding the perfect dining set for your home. The shape of your dining table can affect how much space you have, how many people you can seat, and how your dining area feels. At Cousins Furniture, we offer a wide range of dining sets in different shapes and styles, helping you find a table that works beautifully with your space

A dining set is an important part of your home, providing a place for everyday meals, family gatherings, and entertaining guests. With the right care and maintenance, your dining table and chairs can continue to look beautiful for many years. At Cousins Furniture, we offer dining sets in a range of materials, including solid wood, ceramic, glass, sintered stone, and upholstered seating. Each material requires slightly different care to keep it looking its best.

An outdoor dining set is the perfect way to enjoy meals, entertaining, and relaxing in your garden or outdoor space. Choosing the right garden dining furniture involves considering factors such as materials, durability, available space, and how you plan to use your outdoor area. At Cousins Furniture, we understand that the right furniture should combine style, comfort, and practicality. Here are the key factors to consider when choosing an outdoor dining set.

As you select the furniture that you would like to purchase, add the items to your shopping basket. You will then be asked to register or log-in if you already have an online account with us. When you reach the payment page, you will have the option ...

This deposit option is only available on items which are available for delivery in 2 weeks or more. Express Delivery items are therefore also excluded from this payment option.

Yes. This will only apply to orders with a minimum basket value of £200, and each item must have a lead time of 14 days or more. The delivery charge will also have to be paid on top of the 25% deposit. Cousins will then contact you once your items...

Unfortunately not. If you would like to place an order through Finance please read the Finance page.

If you selected to place your order with Cousins by putting down a 25% deposit Cousins will contact you to pay the outstanding balance in full once the items are available for delivery. Alternatively, click here to contact Cousins.

Customers have the option to order online by putting a 25% deposit down. Once the items are available for delivery Cousins will contact you to arrange for the outstanding payment to be made. Delivery will not be arranged until the final balance has been...

If you have paid a 25% deposit and your order is not in stock yet, but you wish to cancel your order please visit our terms and conditions page or Contact Us page.

Once your items are in stock Cousins will call you to arrange delivery and for you to pay the outstanding balance. Cousins are unable to store goods awaiting outstanding payment from a customer for periods in excess of 7 days after the items come into...

Cousins will send you a final invoice once the full balance for the order has been taken and delivery has been arranged.

A. Cousins Furniture deliver using our own in-house teams within a 40 mile radius of our Oldbury and Shrewsbury distribution centres, and via approved delivery agents to the rest of the UK mainland.Please note:Delivery carried out by our approved delivery...

If you order Products from our site for delivery outside the UK, and we accept your order, we shall deliver the Products to the point of embarkation requested by you. Alternatively you can also arrange for collection from our Oldbury warehouse. You will...

Each delivery is chargeable dependent upon the type of products and services required, and will be calculated accordingly at the checkout. If you would like to see details of how much your delivery will be please see the delivery charges table in ...

Yes, you can collect from the store. You will be contacted when it is ready to be collected. In some cases, it will need to be transferred from our warehouse to the store, this can take up to 7-10 working days. If you want more infromation, please use...

If you are unable to accept delivery on the date agreed please contact us at the earliest instance to reschedule a suitable delivery date. Please be aware our delivery vans are locked and orders prepared for delivery the day prior to delivery. In this...

Unfortunately we are unable to arrange a specific time when scheduling a suitable delivery date with you. Whilst we can do our best to try to accommodate your preference for a morning or afternoon slot this cannot be guaranteed. On the date of delivery...

If the items you have ordered are in stock at our warehouse you will be contacted at the earliest convenience to schedule a suitable delivery date. If your purchase(s) is on order with our supplier you will be contacted via telephone or email to arrange...

Saturday deliveries are possible where our own vans are used. However please note these are popular so this may take longer than a weekday delivery.

On a 2 man delivery, the packaging can be taken away if you wish. Unfortunately, where we use a courier service this will not be possible.

We do not normally perform part deliveries, unless this is requested. It is normal procedure for us to deliver all of your items together once they are all in stock. However, if you have ordered multiple items, you can choose to have them delivered...

As you select the furniture that you would like to purchase, add the items to your shopping basket. You can amend or delete any items on the Shopping Basket screen before proceeding to the checkout. You will then be asked to register or log-in if you...

You can pay by either PayPal, debit or credit card on our Secure Trading online site. You will receive an automatic email confirming that your payment transaction has been processed. We are also available to do take orders over the phone. We are also able to offer a regular payment option, this is not currently online, please call us for details on 0121 665 2032* during office hours.

We do offer a number of finance options including 12 months interest free credit. If you are interested in our finance options and which would be most suitable for you, please contact our stores on 0845 901 4000.

In order to allow you to shop with complete confidence, we have invested in the most up-to-date site security available. This subsequently enables you to make purchases with total peace of mind, safe in the knowledge that your payment and personal details...

For security purposes our payment system will only accept a delivery address identical to the billing address. We are also unable to accept American Express credit cards as a form of payment. We are able to place an order for customers via telephone...

An "Order Confirmation" will then follow by email from Cousins. At this stage your order has been processed. The acknowledgement contains your billing and delivery details, along with an order summary of the items you wish to purchase. It will also...

If you wish to change an order in any way, please email our online office on [email protected] or telephone 0845 9014000 during office hours. We will do our best to accommodate any requests. Early alterations are often possible if your...

Once your order has been confirmed, our online team will monitor its progress and, in the unlikely event, advise of any unanticipated delay by email. If, for any reason, you wish for an update, please email our online office at online@cousinsfurniture...

All stores are now open and customers can use the free in-store collection service. You can also still collect from any of our warehouses. If you need any help when ordering online, please contact Cousins via the Contact Us page, live chat, or call...

If you are experiencing difficulties, please contact Cousins via the Contact Us page, live chat, or call 0121 665 2032.

Log into your account, and un-tick the mailing list tickbox. Or when you receive an email or text message, follow unsubscribe instructions. Alternatively please use our intuitive Contact us form

If you are purchasing new furniture, you may be wondering what to do with your existing items before your delivery arrives. At Cousins Furniture, we offer a mattress and divan recycling service to help make upgrading your bedroom easier.

Replacing your furniture is an exciting time, but you may be wondering what options are available for disposing of your existing items. At Cousins Furniture, we offer a mattress and divan recycling service to help make upgrading your bedroom as convenient as possible.

Once you have ordered your new furniture, it can be tempting to remove your existing items straight away. However, it is best to plan the removal of your old furniture carefully to ensure your home is ready for your new delivery. Wait Until Your New Furniture Delivery Date Is Confirmed

When you purchase new furniture, you may need help deciding what to do with your existing items. At Cousins Furniture, we offer a mattress and divan recycling service to help make replacing your old bed with a new one as easy as possible

If you are purchasing new furniture and need help disposing of your old items, Cousins Furniture offers a mattress and divan recycling service to make upgrading your bedroom easier.

If you are purchasing new furniture, you may be wondering what to do with your existing items before your delivery arrives. At Cousins Furniture, we offer a mattress and divan recycling service to help make upgrading your bedroom easier.

When you need to dispose of unwanted furniture, choosing the right collection service depends on what you need. Both British Heart Foundation Furniture & Electrical and Clearabee can help with removing unwanted household items, but they offer different services

When buying new furniture, many customers want to know what they can do with their existing items. At Cousins Furniture, we offer a mattress and divan recycling service to make replacing your old bed with a new one as convenient as possible

When you purchase new furniture, you may need help deciding what to do with your existing items. At Cousins Furniture, we offer a mattress and divan recycling service to help make replacing your old bed with a new one as easy as possible

Please visit Furniture Collection & Recycling Services to learn how you can book your old furniture collection with the British Heart Foundation, Clearabee, or your local council. 

Please contact Cousins via the Contact Us page, live chat, or call 0121 665 2032. Customer service hours are Monday to Friday, from 9 a.m. to 5 p.m. For showroom opening times and locations, please visit our Furniture Stores page to find your nearest...

You can ask at any time to be unsubscribed from receiving email, phone, and/or postal marketing communications from Cousins Furniture. Please contact the Marketing Team either by email: [email protected] or by phone: 0121 665 2000 You ...

Yes, our friendly Cousins Furniture team is here to help you find the perfect furniture for your home. Whether you need advice on choosing the right sofa, dining set, bed, mattress, or any other furniture, or you would like to place an order over the phone, we are happy to assist.

Cousins is receiving a high volume of enquiries at this time, but please be assured that your message will have been received and we are working to answer all enquiries as quickly as possible. We sincerely appreciate your patience with us during these...

If you have a fault or damage to an item upon delivery, please alert the delivery driver who can report this back to our Customer Service department. If a defect is discovered after delivery, please contact our Customer Services team within 3 days...

Much of our furniture is already assembled, however the product page will indicate where self assembly is required. When purchasing bedsteads, you'll be given a Delivery with or without assembly choices. If you are interested in an assembly service...

If your products are found to be defective or damaged in any way at the time of delivery, it should be reported to our delivery team who will then communicate the details to our Customer Services Department. If a defect is discovered after delivery, ...

As you would expect, we have a full-time, professional Customer Services team, including skilled upholsterers and French polishers, fully equipped to effectively resolve any service requests you may have. Upon receiving a service request, we will arrange...

Furniture which are marked as clearance items and are sold during clearance events are ‘Sold as seen’. Inspection Details about the product are applied to your Sales Order invoice whilst you are present. The Inspection Details are relevant to the clearance...

The 12 month retailer guarantee begins the day after delivery of your furniture. If you need to raise a Service Concern after this date, then a £50.00 out of warranty fee is paid to Cousins to appoint a technician to inspect your furniture. If a fault...

Parker Knoll offer a range of seating to suit all tastes, from contemporary to classic designs, including armchairs, wing chairs, recliner chairs, and small (equivalent to a 2 seater sofa and large sofas (equivalent to a 3 seater sofa or a large 2 seater sofa), in both static and reclining options.

No, not all Parker Knoll sofas come as a single piece. The construction and number of sections will depend on the specific Parker Knoll sofa model and configuration you choose.

When you place your order with Cousins you will receive confirmation of the advised lead time. We aim to deliver your products within the timeframe quoted on our website and on your order confirmation. The delivery time quoted is an approximation advised...

'Ready to deliver in' means that our supplier has advised us that we could receive the product at our warehouse within the period quoted on our website, and then once Cousins receives the product we will then contact you to arrange delivery. However...

Depending on the progress of your order and on your request to amend it, Cousins will do our best to assist you. Please contact us using the form below to discuss.

All of our products advertise their advised lead time on each individual product page. However, these can be subject to change and will also depend on location of the stock as well as your own delivery address. For In Stock items please allow up to ...

Cousins furniture will try to keep our website as up to date as possible regarding lead times. It is always worth enquiring in case we do have some stock already on order with the supplier, or if we have any spare stock available to sell in store. Alternatively...

On the product page (underneath the add to basket button) there is a list which displays where the items can be viewed in our stores. Sometimes Cousins might not have that specific item on display in store, but other items from the same range will be...